Transparent, secure and flexible tuition policies

1. Accepted payment methods

We accept Visa, Mastercard, Apple Pay, Google Pay, bank transfers (AED, USD, EUR, GBP) and Tabby instalments for qualifying UAE delegates.

• Corporate PO / bank transfer is preferred for group bookings.
• Card payments are processed via PCI-DSS compliant gateways.
• Tabby instalments are available to UAE-based individuals, subject to Tabby approval.

2. Invoicing & due dates

Invoices are issued in AED unless otherwise requested. Standard payment terms are Net 14 days from invoice date.

• Access to course materials is confirmed once full payment is received.
• Late payments may incur 2% monthly financing charges.
• Government entities can request extended terms in writing.

3. Currency & FX

All quotations are prepared in AED. International clients may settle in USD, EUR or GBP; exchange differences are borne by the payer.

4. Deposits & seat confirmations

A 30% non-refundable deposit may be required to secure high-demand programs. Seats are confirmed only on receipt of deposit or signed purchase order.

5. Cancellations & transfers

• 30+ days before course: full refund (less bank fees) or free transfer.
• 15–29 days: 50% refund or one free transfer.
• 0–14 days / no-show: tuition is non-refundable; substitutions are allowed.

6. Tabby instalments

Delegates using Tabby agree to Tabby’s consumer finance agreement. AL DIYAR releases certification only when the first instalment is cleared. Visit Tabby for financing terms.

7. Refund process

Approved refunds are processed within 14 business days via the original payment channel. International transfers may take additional time based on bank routing.

8. Compliance & AML

We may request supporting documentation (trade license, Emirates ID, passport copy) for compliance with UAE Central Bank AML guidelines before processing large payments.